Refund Policy

1. Overview

Personality Scan is a digital subscription service that provides AI-generated, entertainment-only personality insights. This policy explains how billing, cancellations, and refunds work. It applies to all paid subscriptions purchased through our website.

2. Subscriptions & Billing

Paid plans are billed on a recurring monthly basis, in advance. Your subscription renews automatically at the end of each billing period until you cancel. The price and scan allowance for your plan are shown on our pricing page before you purchase.

3. Cancellation

You can cancel your subscription at any time from your account's billing settings. When you cancel, your plan remains active until the end of the billing period you have already paid for, and it will not renew afterwards. Cancelling does not, by itself, generate a refund for the current period.

4. Refunds

Because our service delivers digital content immediately, purchases are generally non-refundable once you have substantially used your scan allowance for the billing period. However, we want you to be satisfied, so we will consider a refund of your most recent payment when:

• you request it within 14 days of that payment; and
• you have not substantially used the service during that period; or
• the service was not delivered, was faulty, or was not as described.

Refunds are issued to the original payment method. Duplicate or accidental charges are always refunded in full.

5. Your Statutory Rights

Nothing in this policy limits any refund or cancellation rights you may have under applicable consumer protection law in your country or region. Where local law grants you a stronger right, that right applies.

6. Payment Processing

Payments and refunds are handled by our authorized third-party payment provider, which may act as the merchant of record for your purchase. Refund requests may be processed by us or by that provider in accordance with this policy and the provider's buyer terms.

7. How to Request a Refund

To request a refund, contact us via our contact page with the email address used for your account and a short note about your request. We aim to respond within 24–48 hours during business days.